As seen in:
Find answers to common questions about our products and services
Frequently Asked Questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days. After dispatch, delivery usually takes 3–7 business days, which means most orders arrive within 4–9 business days in total. Once your order is on the way, you will receive a tracking link so you can follow the delivery progress.
Do you offer free shipping?
Do you offer free shipping?
Yes. All orders include free shipping within the United Kingdom. There are no minimum order values or special conditions.
Where do you ship?
Where do you ship?
At the moment, we ship exclusively within the United Kingdom. Our focus is on providing a reliable and smooth shopping experience.
What payment methods can I use?
What payment methods can I use?
We accept Visa, Mastercard, Shop Pay, American Express, Apple Pay, and Google Pay. All payments are securely processed using SSL encryption.
Is my personal and payment information protected?
Is my personal and payment information protected?
Yes. Your privacy and security are very important to us. Maisonnove does not store sensitive payment details, and all transactions are handled through secure, trusted payment providers.
