Payment policy
At Maisonnove, our aim is to make paying for your order simple, secure, and hassle free. The checkout experience is designed to run smoothly from start to finish, so you can focus on choosing pieces that suit your style without distractions.
We offer a selection of widely trusted payment options, including:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
All payments are processed in GBP, and the full order total is charged at the moment your purchase is placed. In some cases, your bank may apply a temporary pre-authorization before confirming the final charge. This is a standard banking procedure and usually resolves automatically.
Your payment security is extremely important to us. Every transaction is protected with SSL encryption, and we only work with established and reliable payment providers. Card details are never stored on our servers and are handled securely between you and your bank.
If you encounter any issues during checkout, please check that your payment information is correct and matches your bank records. If you need further assistance, you can contact us at info@maisonnove.uk and our support team will be glad to help.
To maintain a safe shopping environment, transactions are monitored for unusual activity. If something appears out of the ordinary, we may contact you to confirm your details before your order is shipped.
With Maisonnove, you can complete your purchase with confidence, knowing your payment is handled carefully and securely from beginning to end.